Apologies everyone, this is still not resolved. It is with Microsoft now and I am waiting to hear back from them. Any progress you have made will not be lost as it is stored on your local PC .
Aug 17th Update

Mon 8/17/2020 9:28 PM
I am pleased to confirm that your request identified under the case number 2008060050003261 has been successfully escalated to the corresponding department. From 3 to 5 days it is expected that your case gets a resolution.
Aug 6th Update. Apologies for this interruption, please check back later in a few days.
Minecraft Education Edition ***SYSTEM DOWN*** Just to let you know there might be a problem logging into MEE - You may get a notice saying you have ten trial log ins and need to contact your administrator to buy a license (even if you have recently purchased one). Apologies to all for this. Microsoft are telling me the subscription has ended as of Augst 6th which I was expecting, today I was due to renew the subscription and all log ins. However there is a glitch and I am unable to renew. I have raised a help ticket with Microsoft. When there have been problems in the past it takes a while to resolve so please bear with me and I will update on the website and here when I have more news. When I have fixed the problem with Microsoft I will be sending you an email to confirm your renewed license from the new date.

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